COVID-19 Information

25 March 2020


Dear Customer,

Your health at this time is also our concern, so it is important for you to know that, as an on-line store, you can still shop with confidence at The Crafti Bug. However, the latest restrictions imposed on us by the Level-4 lock-down notice means that we are no  longer able to deliver any item that is considered non-essential.

Unlike many of the stores and warehouses that are based in the cities, we are located in a rural area, meaning that The Crafti Bug stock is well isolated from larger centres and due to our small size, those coming into contact with our stock are limited also.

As we are home-based any orders placed during the lock-down period will be processed, but will not be dispatched until the lock-down is lifted.

Our research shows that coronavirus can endure up to 24 hours on cardboard and up to 72 hours on plastic surfaces. As we are confident that the stock held on site is coronavirus free, we ensure that our items are well wrapped and leaving our premises, should reach your place in good condition. From our perspective, we trust that the shipping company is also taking precautions to minimise the likelihood of parcels becoming contaminated, however  should you have concerns regarding this, it suggested that you lightly wipe the surface of your package with a diluted mixture of household bleach (1/3 of a cup of bleach to 3.7 litres of water). This has been found to be effective in eliminating coronavirus within a matter of minutes.

CAUTION:  Do not mix different types of disinfectants together, as these can produce violent and dangerous reactions, potentially releasing toxic gases. See the attached link for a list of chemicals not to mix.

As a valued customer we value your health and well-being and thank you for trusting us with your business at this time.

Keep safe.

From The Crafti Bug